Effective Date: 01-09-2023
Thank you for shopping at Urban Seerah.
We are committed to providing you with premium-quality products and a smooth, transparent shopping experience.
This Shipping Policy explains how we process, handle, and deliver your orders across India. Please read this carefully before making a purchase on https://urbanseerah.com.
1. Order Processing
1.1. Order Confirmation:
Once you place an order on our website, you will receive an email confirmation containing your order details. Please review the information carefully.
If you notice any errors or discrepancies, kindly contact us immediately at support@urbanseerah.com so we can make corrections before the order is shipped.
1.2. Processing Time:
We usually process and dispatch orders within 24–48 hours after receiving payment.
Orders placed after 11:00 AM IST will be processed on the next business day.
Processing time may be slightly longer during sales, holidays, or high-demand periods.
2. Shipping Methods
2.1. Domestic Shipping (Within India):
We currently ship across India using trusted courier and logistics partners.
Shipping options and charges will be shown at checkout. Please select your preferred option before completing your purchase.
2.2. International Shipping:
At present, we do not offer international shipping. We only deliver within India.
3. Shipping Rates
3.1. Shipping Costs:
Shipping costs are calculated automatically based on:
- The total weight and dimensions of your package
- The delivery destination
- The shipping method selected
The applicable shipping cost will be clearly displayed during checkout before you confirm your order.
4. Delivery Timeframes
4.1. Estimated Delivery Time:
Delivery times depend on your delivery location and the selected shipping method.
Once your order is shipped, you will receive a tracking link to monitor the progress.
Delivery times shown are estimates only — actual delivery may vary due to factors beyond our control (e.g., weather, courier delays, public holidays, etc.).
4.2. Minimum & Maximum Delivery Time:
Orders are generally delivered within 3 to 10 business days from the date of dispatch, depending on your location.
5. Tracking Information
5.1. Order Tracking:
After your order has been dispatched, we will send you a shipping confirmation email containing your tracking number and courier details.
You can use this link to check the real-time status of your delivery.
6. Shipping Address
6.1. Accurate Information:
Please ensure that the shipping address and contact details you provide are accurate and complete.
Urban Seerah will not be responsible for non-delivery or delays resulting from incorrect, incomplete, or outdated addresses provided by the customer.
7. Shipping Delays
7.1. Unforeseen Circumstances:
Although we work closely with our logistics partners to ensure timely deliveries, delays may occur due to factors beyond our control — such as:
- Weather conditions
- Public holidays
- Natural disasters
- Strikes, lockdowns, or transport restrictions
Urban Seerah shall not be held liable for such delays. However, we will do our best to assist you in tracking and resolving any issues.
8. Returns and Refunds
8.1. Return Policy:
For details about returns, replacements, or refunds, please refer to our Return & Refund Policy.
9. Contact Information
9.1. Contact Us:
If you have any questions or concerns regarding this Shipping Policy, please reach out to us at:
📩 support@urbanseerah.com
10. Policy Updates
Urban Seerah reserves the right to update or revise this Shipping Policy at any time without prior notice.
Any changes will be posted on this page with an updated effective date.
Your continued use of our website after such changes constitutes your acceptance of the revised terms.
